Vehicle loan or lease -- Managing the loan or lease -- Complaint #6724611
Complaint Overview
Complaint ID: 6724611
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with additional products or services purchased with the loan
State: Colorado
ZIP Code: 815XX
Date Received: 2023-03-20T12:00:00-05:00
Date Sent to Company: 2023-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Purchased a XXXX XXXX XXXX XXXX from modern. XXXX XXXX and credit acceptance corporation was the bank that approved the loan the vehicle was financed for a total of {$10000.00} double what it was selling for in addition credit acceptance tacked on a warranty that I pay for tacked for n to the loan I was never told about or agreed to and was not told of the final total of the car loan I felt misrepresented in the whole ordeal I feel like I paid way more than double value of this vehicle and signed of false and hidden fees I feel car should have been paid in full. I still owe {$5000.00} on this loan. That I'm stuck with.
Frequently Asked Questions
What is Complaint #6724611 about?
Complaint #6724611 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2023-03-20T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.