Credit card or prepaid card -- Incorrect information on your report -- Complaint #6707846
Complaint Overview
Complaint ID: 6707846
Company: TD Bank US Holding Company
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Colorado
ZIP Code: 80918
Date Received: 2023-03-16T12:00:00-05:00
Date Sent to Company: 2023-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Target RedCard/TD Bank continues to incorrectly report 30 day past due payments that are not 30 days past due. Target reported a 30 day past due payment for XXXX when a payment was made on XX/XX/XXXX that satisfied the past due amount. This would have been before 30 days past due. Target also reported a 30 day past due payment for the month of XXXX which I was assured would be corrected by phone representative XXXX when I contacted Target directly on XX/XX/2022, yet never was even when a dispute was filed with credit reporting agencies. I continue to pay the amounts listed on the provided statements from Target but they consistently provide incorrect reports contrary to what is provided on their statements.
Frequently Asked Questions
What is Complaint #6707846 about?
Complaint #6707846 was filed against TD Bank US Holding Company regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2023-03-16T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.