Debt collection -- Attempts to collect debt not owed -- Complaint #6684301
Complaint Overview
Complaint ID: 6684301
Company: Zwicker & Associates
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Tennessee
ZIP Code: 38301
Date Received: 2023-03-12T12:00:00-05:00
Date Sent to Company: 2023-04-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/23 I authorize payment of XXXX with Zwicker & Associates. But on that Friday they refused to except the payment amount I agreed to pay by XX/XX/23 It was supposed to come out from my bank. But that did not happen, I spoke to my bank and they couldn't see if a withdrawal was attempted. Later on ZWICKERPC.COM I tried to make that payment online, but on Zwicker payment system, I saw a different amount then what I agreed to and they also agreed. Now I see a amount around XXXX and this is a lot different from our agreement. I also have a letter from Zwicker saying that they are authorized to relive me of the decovery card dept ... .I feel that are committing astortion, and I know that is a crime.
Frequently Asked Questions
What is Complaint #6684301 about?
Complaint #6684301 was filed against Zwicker & Associates regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-12T12:00:00-05:00.
How did Zwicker & Associates respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Zwicker & Associates?
Yes, visit the Zwicker & Associates company profile at readthecomplaint.com/company/zwicker-associates to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.