Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6678359
Complaint Overview
Complaint ID: 6678359
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New York
ZIP Code: 11746
Date Received: 2023-03-10T12:00:00-05:00
Date Sent to Company: 2023-03-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After navigating through Experian 's incredibly intentionally misleading and confusing website, all designed to trick me into signing up to pay them, I see that even though I filed a dispute about incorrect information, which they agreed to remove through the formal dispute, it is still up there! Also Experian is so focused on trying to trick me into paying them, I can not find any way of even getting notified of attempts to access my credit even though I am the repeated victim of ID theft. For a company that has in the past provided my information to be used to commit fraud in my name this is wholly unacceptable. Also I can not even extend the very limited 1 year fraud alert until it expires. It certainly appears that Experian is trying to do everything they can to make sure my information is available to anyone who requests it.
Frequently Asked Questions
What is Complaint #6678359 about?
Complaint #6678359 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-03-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.