Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6667915
Complaint Overview
Complaint ID: 6667915
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Wisconsin
ZIP Code: 53172
Date Received: 2023-03-08T12:00:00-05:00
Date Sent to Company: 2023-03-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I supposedly according to a credit report in arrears to a payment of {$350.00} to XXXX. I have NEVER purchased anything from XXXX. I use them for a mobile device provider and I am on pre-paid plan. I purchased a used phone from a friend XXXX XXXX and had my phone no. imported from XXXX XXXX for new service. I pay a total of {$26.00} every month for service. I have no clue where they believe I owe them any money. Do you really think that I have a usual credit score of XXXX plus would neglect a bill I really truly owe?, that's unheard of. I was never contacted by any collection agency. So where this imaginary {$350.00} is coming from is frustrating.
Frequently Asked Questions
What is Complaint #6667915 about?
Complaint #6667915 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-03-08T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.