Checking or savings account -- Managing an account -- Complaint #6662682
Complaint Overview
Complaint ID: 6662682
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Texas
ZIP Code: 75042
Date Received: 2023-03-07T12:00:00-05:00
Date Sent to Company: 2023-03-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The bank has refused to refund my funds after merchant has failed to take the payment, its been more than a month and i had to file a complaint as my funds have not been refunded to my account the merchant has said it is not received on their end and i should speak with the bank. i have attached all supporting documents to show the funds have been taken from my account and the merchant haven't received it
Frequently Asked Questions
What is Complaint #6662682 about?
Complaint #6662682 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-03-07T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.