Payday loan, title loan, or personal loan -- Credit monitoring or identity theft protection services -- Complaint #6656508
Complaint Overview
Complaint ID: 6656508
Company: Enova International, INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Billing dispute for services
State: Tennessee
ZIP Code: 38116
Date Received: 2023-03-06T12:00:00-05:00
Date Sent to Company: 2023-03-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My identity has been stolen and there has been several attempts to get online payday loans using my social security number. The most recent incident was on XX/XX/XXXX with XXXX. I received a credit alert that someone was trying to apply for a short-term loan in my name. I have put a credit freeze on my credit reports earlier this year from another incident with payday loans. I am worried that these attempts at payday loans are affecting my credit. I am also worried that my Social security number is unprotected.
Frequently Asked Questions
What is Complaint #6656508 about?
Complaint #6656508 was filed against Enova International, INC. regarding Payday loan, title loan, or personal loan specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-03-06T12:00:00-05:00.
How did Enova International, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Enova International, INC.?
Yes, visit the Enova International, INC. company profile at readthecomplaint.com/company/enova-international-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.