Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #6651515
Complaint Overview
Complaint ID: 6651515
Company: Amerihome Mortgage Company, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: New Mexico
ZIP Code: 870XX
Date Received: 2023-03-05T12:00:00-05:00
Date Sent to Company: 2023-03-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX-Called company about a recent was instructed to send my phone number to a specific email-no response XXXXwas sent an automatic reply with instructions on how to email a request for recastsubmitted recast according to the instructions.-no response. XXXXsent email asking for an update-no response. Called and inquired and was asked to submit a request in writing. XXXXletter send to recast office.-no response. Called again and was told I will receive a letter in the mail in 30 days. XXXXNo letter as of todays date.
Frequently Asked Questions
What is Complaint #6651515 about?
Complaint #6651515 was filed against Amerihome Mortgage Company, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2023-03-05T12:00:00-05:00.
How did Amerihome Mortgage Company, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Amerihome Mortgage Company, LLC?
Yes, visit the Amerihome Mortgage Company, LLC company profile at readthecomplaint.com/company/amerihome-mortgage-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.