Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #6644741
Complaint Overview
Complaint ID: 6644741
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Washington
ZIP Code: 98516
Date Received: 2023-03-03T12:00:00-05:00
Date Sent to Company: 2023-03-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX I had an interview for a job offer from work from home customer service over telegram messaging from a manager named XXXX XXXX from XXXX XXXX She asked me to introduce myself so I gave my name and where I'm from and what position I'm applying for. Then she gave me information about the company and what my job and responsibilities are if I'm hired. Then she started interview questions also asked what bank I bank with and asked if they do mobile deposits.Then asked me to wait while she send my interview questions to a hiring manager. Told me i was hired for the job and how much i will be getteing paid. Then asked for my personal information name, DOB, phone number and email address and home address. Also a picture of my ID and a picture of myself for my profile. So I can be enlisted into the company portal. Then told me that the company will provide me with equipment for my job and it will be delivered to my address. She told me as soon as the tracking information is ready she will let me know of the tracking number. Then she said the company will provide funds for the working materials and that I can print a check of {$100.00} for myself for sign up bonus and I can use my mobile app to deposit my check. By this time I knew I was getting scammed because no company with let you print a check to deposit into my account. Then she asked how do I want the check written. Then she asked if I was able to print the check from home I said I don't have a printer. Then asked if there is a library or staples near me. I said no because she wanted me to print the check like in a rush. Then I asked if this job is real she said yes as soon as you receive your equipment you will be on a zoom call with head department. Then later on that night I start receiving emails that my personal information is being looked into through XXXX XXXX, XXXX XXXX, XXXX, XXXX that I'm looking into this I was like XXXX. Then this morning XX/XX/XXXX I got an email from Experian credit is being looked into and this is not me doing it. I think they are trying to get as much information as they can about me. So I need help with my situation that I got myself into. Because I do not want them to hack into my bank account. Please help me!!!! I have attached the conversations during the interview yesterday Thursday.
Frequently Asked Questions
What is Complaint #6644741 about?
Complaint #6644741 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-03-03T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.