Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6644740
Complaint Overview
Complaint ID: 6644740
Company: Nissan Motor Acceptance Company LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Virginia
ZIP Code: 23451
Date Received: 2023-03-03T12:00:00-05:00
Date Sent to Company: 2023-03-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Good morning, I bought a Nissan Truck in XX/XX/XXXX and Made on time payments for close to a year. I changed my due date around XX/XX/XXXX and proceeded to change my Auto Pay as well. However, something went wrong and it didnt go through on the website. I ended up missing payments for a couple months and was NOT notified by Nissan Motor Finance Company ( NMAC ). I never got any emails, texts, mail, or any else regarding this issue. The first time I noticed my Auto Pay didnt go through was when XXXX notified that my credit score had plummeted. I immediately paid off my debt and have not missed a payment since. This is most frustrating because I have not missed a payment on any account my entire life. If anyone could offer any assistance into this issue it would be greatly appreciated. Thank you.
Frequently Asked Questions
What is Complaint #6644740 about?
Complaint #6644740 was filed against Nissan Motor Acceptance Company LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-03-03T12:00:00-05:00.
How did Nissan Motor Acceptance Company LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Nissan Motor Acceptance Company LLC?
Yes, visit the Nissan Motor Acceptance Company LLC company profile at readthecomplaint.com/company/nissan-motor-acceptance-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.