Student loan -- Struggling to repay your loan -- Complaint #6641347
Complaint Overview
Complaint ID: 6641347
Company: SLM Corporation
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Can't get other flexible options for repaying your loan
State: New York
ZIP Code: 10977
Date Received: 2023-03-02T12:00:00-05:00
Date Sent to Company: 2023-03-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
my Sallie mae loan has now gone into forbearance for my co sign and not myself. when i first got out of college I struggled bad to pay my student loan but now I am willing to pay but the loan company that took over the Loan XXXX XXXX XXXX XXXX XXXX XXXX ) does not answer my calls or emails I have been trying to set up payments but they have now taken funds out of my cosigners check. Please help me in regards to this loan because my co signer is now unemployed and they were taking funds out of her final paid leave checks
Frequently Asked Questions
What is Complaint #6641347 about?
Complaint #6641347 was filed against SLM Corporation regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-03-02T12:00:00-05:00.
How did SLM Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against SLM Corporation?
Yes, visit the SLM Corporation company profile at readthecomplaint.com/company/slm-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.