Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6641030
Complaint Overview
Complaint ID: 6641030
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Illinois
ZIP Code: 60148
Date Received: 2023-03-02T12:00:00-05:00
Date Sent to Company: 2023-03-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This issue has become a life changing unfortunate event in our lives and we humbly request that this wrong be alleviated by reporting honest and truthful information on my credit file. Moved from Utah to Illinois at the time, and was coerced into applying for a Kohls card account to save on my purchase, against my better judgement went ahead and submitted the request and found out that the Kohls system could not process this request. Paid for my purchases with my personal credit card. Never received a bill from Kohls and did not expect one as I have never made a purchase using my Kohls account or Kohls card as I did not receive one. Ran my credit report and found {$1.00} in collections, which dropped my credit score significantly. Paid the {$1.00} immediately, dealing with Kohls has dropped my credit score on three different occasions for the {$1.00}. I am demanding that the amount of {$1.00} that was charged on a card be removed for late payment as I did not know that the {$1.00} was charged on my account. Spoke to customer service on several occasions and this issue is still not resolved. Please help us, as I served this county in the United States XXXX XXXX for 20 years, and the biggest set back is this false credit reporting made for {$1.00}. My wife enjoys shopping at Kohls and we do not want to put the Kohls company on our do not use list, or warn our fellow veterans to avoid Kohls as it could potentially destroy their credit report. Please help us correct this incompetent and unfair credit reporting practice.
Frequently Asked Questions
What is Complaint #6641030 about?
Complaint #6641030 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-03-02T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.