Debt collection -- Attempts to collect debt not owed -- Complaint #6636316

Complaint Overview

Complaint ID: 6636316

Company: Holloway Credit Solutions

Product: Debt collection

Sub-Product: Medical debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Alabama

ZIP Code: XXXXX

Date Received: 2023-03-01T12:00:00-05:00

Date Sent to Company: 2023-03-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have called Holloway Credit Solutions, LLC twice now to inform them that I have paid a debt that it is attempting to collect. I called first in XX/XX/XXXX. I have proof of payment that was paid in XXXX of XXXX. Holloway Credit Solutions has continued to harass me about the debt. I called again today, XX/XX/XXXX. I again presented evidence that the payment was made. I have the statement from my HSA debit card to the provider for the exact amount owed.

Frequently Asked Questions

What is Complaint #6636316 about?

Complaint #6636316 was filed against Holloway Credit Solutions regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-01T12:00:00-05:00.

How did Holloway Credit Solutions respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Holloway Credit Solutions?

Yes, visit the Holloway Credit Solutions company profile at readthecomplaint.com/company/holloway-credit-solutions to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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