Debt collection -- Attempts to collect debt not owed -- Complaint #6635774
Complaint Overview
Complaint ID: 6635774
Company: Paypal Holdings, INC
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Oregon
ZIP Code: XXXXX
Date Received: 2023-03-01T12:00:00-05:00
Date Sent to Company: 2023-03-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
PAYPAL " XXXX XXXX XXXX '' offer. Purchase : XXXX. Item : XXXXXXXX XXXX XXXX. Total Amount charged : {$110.00}. Item was purchased on XXXX through Paypal which is authorized to charge a XXXX credit card. The item was not received. The USPS has verified nonreceipt in writing. Paypal continues to harass me for payment and demand USPS proof of nondelivery while making it impossible for me to provide such proof. Paypal 's method of online providing of proof will not work on my computer. Paypal refuses to provide a postal mailing address so I can provide proof. Paypal refuses to refund amounts wrongfully charged to me because it does not have the proof it has made impossible to provide.
Frequently Asked Questions
What is Complaint #6635774 about?
Complaint #6635774 was filed against Paypal Holdings, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-03-01T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.