Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6635652
Complaint Overview
Complaint ID: 6635652
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Missouri
ZIP Code: 63128
Date Received: 2023-03-01T12:00:00-05:00
Date Sent to Company: 2023-03-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Transunion is reporting a mortgage ( XXXX ) on my credit report as 30 days past due. However, this account was paid in full and closed on XX/XX/XXXX. It is XX/XX/XXXX - there is no way that an account that was paid in full over 5 months ago is currently 30 days past due! The incorrect reporting is hurting my credit score and impacting my ability to obtain new credit. I have contacted TransUnion numerous times about this, and they refuse to fix it. XXXX and XXXX are reporting the account correctly as paid, closed. You can review the account on my report more closely and see that TransUnion has never marked the account passed due ON ANY MONTH prior to the date I paid the account off. HOW IS AN ACCOUNT THAT HAS NEVER HAD A DELUQUENCY AND IS PAID IN FULL MARKED AS 30 DAYS LATE 5 MONTHS AFTER THE PAY OFF!!
Frequently Asked Questions
What is Complaint #6635652 about?
Complaint #6635652 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-03-01T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.