Debt collection -- Written notification about debt -- Complaint #6635292

Complaint Overview

Complaint ID: 6635292

Company: Bread Financial Holdings, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Written notification about debt

Sub-Issue: Didn't receive enough information to verify debt

State: Texas

ZIP Code: 77021

Date Received: 2023-03-01T12:00:00-05:00

Date Sent to Company: 2023-03-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Victoria Secret is reporting a charged off account on my credit reports that I have been disputing with them. I requested documents from them pertaining to this account and have not received or heard anything back from them and it has been well over 30 days. Per the consumer laws, it is my right as a consumer to dispute and address any creditor reporting inaccurate accounts or information on my credit report and it is their responsibility to acknowledge my dispute and conduct a proper investigation into the dispute. Victoria Secret is in clear violation of my rights and I am requesting that this account is deleted from my credit reports now!

Frequently Asked Questions

What is Complaint #6635292 about?

Complaint #6635292 was filed against Bread Financial Holdings, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-03-01T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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