Debt collection -- Communication tactics -- Complaint #6630875
Complaint Overview
Complaint ID: 6630875
Company: Stern Recovery Services, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: North Carolina
ZIP Code: 28054
Date Received: 2023-02-28T12:00:00-05:00
Date Sent to Company: 2023-02-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
SRS recovery services continues to contact me despite me asking them to validate the debt and send me any information in writing. I have asked each time to no longer contact me by phone. The same repreaentative who called the last time, called again and said they would not. She disconnected the call when I said I had already requested they no longer contact me by phone.
Frequently Asked Questions
What is Complaint #6630875 about?
Complaint #6630875 was filed against Stern Recovery Services, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-02-28T12:00:00-05:00.
How did Stern Recovery Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Stern Recovery Services, INC.?
Yes, visit the Stern Recovery Services, INC. company profile at readthecomplaint.com/company/stern-recovery-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.