Credit card or prepaid card -- Getting a credit card -- Complaint #6630475
Complaint Overview
Complaint ID: 6630475
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Mississippi
ZIP Code: 39046
Date Received: 2023-02-28T12:00:00-05:00
Date Sent to Company: 2023-02-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In the year of 2022 I informed discover that there has been a credit card that has been opened in my name as a fraudlent account, XX/XX/2022 the company opened investgation i did not receive any follow up regarding to the process, the beginning of this year in XX/XX/2022 i called the fraud department after being told that the investgator did not see any fraud on the account when i provided proof that the address is not the same i was staying on campus when the time of the account was open i was attending XXXX XXXX.
Frequently Asked Questions
What is Complaint #6630475 about?
Complaint #6630475 was filed against Discover Bank regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-02-28T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.