Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #6630098

Complaint Overview

Complaint ID: 6630098

Company: Equifax, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Florida

ZIP Code: 32773

Date Received: 2023-02-28T12:00:00-05:00

Date Sent to Company: 2023-02-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This morning I logged into my XXXX XXXX account. I noticed there were 2 hard inquiries on Equifax but not on XXXX. I did not recognize the inquiries and tried to find a way to dispute it but it was difficult to navigate. I did a XXXX research and found that I should contact the inquirer as well. After looking up the inquirer information I noticed that while they were physical entities, the address of the inquirers had been changed by just a number and the other address to be a phony XXXX XXXX XXXX I am concerned this may be an identity theft related event and that my personal information may be at risk. I am concerned someone is or has taken credit in my name and would like guidance on how to know or not. These are clearly fraudulent inquiries, XXXX XXXX as well as XXXX and equifax should diligently review these before applying them to reports.

Frequently Asked Questions

What is Complaint #6630098 about?

Complaint #6630098 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-02-28T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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