Checking or savings account -- Managing an account -- Complaint #6629910

Complaint Overview

Complaint ID: 6629910

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Cashing a check

State: Illinois

ZIP Code: 60607

Date Received: 2023-02-28T12:00:00-05:00

Date Sent to Company: 2023-02-28T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX, I wrote a check for {$660.00} to XXXX XXXX. The check cleared XXXX XXXX on XX/XX/XXXX. However, I discovered that someone fraudulently endorsed my check and deposited the funds in their account at Wells Fargo Bank. On XX/XX/XXXX, I filed a complaint with XXXX XXXX to recover my money. On XX/XX/XXXX, XXXX XXXX wrote to me that they were closing my claim because Wells Fargo Bank never responded to them.

Frequently Asked Questions

What is Complaint #6629910 about?

Complaint #6629910 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-28T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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