Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #6625412
Complaint Overview
Complaint ID: 6625412
Company: Intercontinental Exchange, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Unexpected or other fees
State: California
ZIP Code: 959XX
Date Received: 2023-02-27T12:00:00-05:00
Date Sent to Company: 2023-03-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been threatened by the ICE cryptocurrency exchange at XXXX XXXX XXXX that if I didnt send a deposit of {$11000.00} USDT to the ICE cryptocurrency exchange by XXXX XXXX, I would be fined {$1000.00} per day until the deposit is made. I received an email from the ICE cryptocurrency exchange on XXXX outlying their demands, which I have included in this complaint with a screenshot of it.
Frequently Asked Questions
What is Complaint #6625412 about?
Complaint #6625412 was filed against Intercontinental Exchange, INC. regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2023-02-27T12:00:00-05:00.
How did Intercontinental Exchange, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Intercontinental Exchange, INC.?
Yes, visit the Intercontinental Exchange, INC. company profile at readthecomplaint.com/company/intercontinental-exchange-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.