Student loan -- Incorrect information on your report -- Complaint #6624524
Complaint Overview
Complaint ID: 6624524
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Wisconsin
ZIP Code: XXXXX
Date Received: 2023-02-27T12:00:00-05:00
Date Sent to Company: 2023-02-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Navient states it is charging me for unpaid student loan. However the attached proves at of XXXX the claim of {$3800.00} was paid in the amount of {$3800.00}. Servicers have provided fraudulant accounting attached. It allocates payment of interest, thus leaving a balance. Servicer states : Any amount not paid by the trustee under the proof of claim will remain due. XXXX would then be due. I am then due a refund for last years mistake payment.
Frequently Asked Questions
What is Complaint #6624524 about?
Complaint #6624524 was filed against Navient Solutions, LLC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-27T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.