Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6620047
Complaint Overview
Complaint ID: 6620047
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Wisconsin
ZIP Code: 53711
Date Received: 2023-02-26T12:00:00-05:00
Date Sent to Company: 2023-02-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I called Equifax on XXXX XXXX, XXXX about information I got from XXXX XXXX concerning my credit rating. It had gone down. XXXX noted the reasons. I strongly disagreed. Equifax agent said all he could do is send me info about their method. The Equifax statement arrived a few days ago. ( Today is XXXX. XXXX. ) It listed some reasons for the rating and noted info about how to file a dispute, which wasn't entirely accurate. Long story. In any case, they provide only limited links, which do not allow dispute of their conclusions or ratings. The Equifax notice cites the following reasons for their rating to which I'll respond, one by one : CODE 43 : LACK OF SUFFICIENT CREDIT HISTORY ON BANKCARD OR REVOLVING ACCOUNTS : I've had my XXXX Card for several years and pay it off every month. I've never been late. I've had other cards over the years as well. I'm XXXX XXXX XXXX! I have plenty of credit history. CODE 8 : YOU HAVE EITHER VERY FEW LOANS OR TOO MANY LOANS WITH RECENT DELIQUENCIES. First, no delinquencies and no loans. I assume they're saying I'm not in enough debt. That's insane rationale. I've had all kinds of loans over my lifetime, all paid off. But I don't get credit for that while others who carry a big debt load do? That's nuts. CODE 65 : LACK OF SUFFICIENT RELEVANT FIRST MORTGAGE ACCOUNT INFORMATION. Gads, do they do their homework? My spouse and I have owned three houses since XXXX. We're old. We paid them off. Seniors do that, if they're lucky. Getting downgraded for that or consequently denied credit for that is age discrimination. CODE 4 : THE BALANCES ON YOUR ACCOUNTS ARE TOO HIGH COMPARED TO LOAN AMOUNTS. There are no loans. Period. Are they referring to our XXXX XXXX? We pay for as much as we can with that card because XXXX gives us 2 % cash back. We pay off that card every month. We have never gone over our self-imposed credit limit, which could be higher if we wanted it to be. I don't understand why I wouldn't have the highest rating. All bills paid promptly, good monthly income, good assets ... my husband and I are so much better off than many of our contemporaries. But Equifax has got it wrong, I want the record corrected.
Frequently Asked Questions
What is Complaint #6620047 about?
Complaint #6620047 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-26T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.