Debt collection -- False statements or representation -- Complaint #6619790
Complaint Overview
Complaint ID: 6619790
Company: Credit Acceptance Corporation
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: New Jersey
ZIP Code: 080XX
Date Received: 2023-02-26T12:00:00-05:00
Date Sent to Company: 2023-02-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX used deceptive practices to issue an auto loan to me and my husband. After complaining to XXXX XXXX XXXX XXXX XXXX XXXX used Covid 19 Pandemic as an excuse to their predatory lending practices stating that the courts weren't open and further more lied by stating they pleaded with an Attorney to put a rush on having some documents signed. Not sure how many times this company has been deceptive to the public but we brought the XXXX in XXXX not XXXX so the information they are providing as an excuse is completely false. The full response is with the XXXX XXXX XXXX XXXX XXXX XXXX and is completely false. XXXX XXXX XXXX XXXX originated this loan and then sold it to Credit Acceptance Corporation for monetary gain. XXXX XXXX XXXX XXXX did not act in the best interest of me and my husband as consumers but instead originated a loan so that Credit Acceptance Corporation could reward them with bonus checks for how much money the would be projected to make off me and my husband. Credit Acceptance Corporation uses software to project how much money they would make off of loans that are originated for consumers that could not offer them by tacking on unnecessary products/items. Credit Acceptance Corporation knew that me and my husband could not offer this loan through probability factors but still accepted it knowing that we would default, messed up credit score and ultimately end in reprocession ceasing wages and having to start the rurally cycle over because at the end of the day consumers need vehicles no matter what credit score, they have. CFPB and New York Attorney General are currently XXXX XXXX for being deceptive to consumers.
Frequently Asked Questions
What is Complaint #6619790 about?
Complaint #6619790 was filed against Credit Acceptance Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-02-26T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.