Credit card or prepaid card -- Incorrect information on your report -- Complaint #6618875

Complaint Overview

Complaint ID: 6618875

Company: Synovus Bank

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Florida

ZIP Code: 33321

Date Received: 2023-02-26T12:00:00-05:00

Date Sent to Company: 2023-03-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I opened this credit card to help boost my credit score, after receiving the card I never used the card or spent any money from the card After checking my credit report I seen the following XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Current on payments 30 Past due 30 days 60 Past due 60 days 90 Past due 90 days XXXX Closed This means that for 3 months I was listed as past due

Frequently Asked Questions

What is Complaint #6618875 about?

Complaint #6618875 was filed against Synovus Bank regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-26T12:00:00-05:00.

How did Synovus Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Synovus Bank?

Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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