Credit card or prepaid card -- Incorrect information on your report -- Complaint #6618397

Complaint Overview

Complaint ID: 6618397

Company: Capital One Financial Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Tennessee

ZIP Code: 380XX

Date Received: 2023-02-26T12:00:00-05:00

Date Sent to Company: 2023-02-26T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/2023 Capital One did a hard inquiry on my credit that I didnt authorize. I have contacted capital one. Told them I am a victim of identity theft and I didnt authorize any credit card application on XX/XX/2023. The lady assured me they shut down the online application but she instructed me to file a report with identitytheft.gov

Frequently Asked Questions

What is Complaint #6618397 about?

Complaint #6618397 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-26T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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