Debt collection -- Written notification about debt -- Complaint #6617714
Complaint Overview
Complaint ID: 6617714
Company: Sentry Recovery And Collections, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Nevada
ZIP Code: 890XX
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I moved out of an apartment, they sent a final bill that included a notice fee and an amount to replace the carpet. I contacted the complex, they admitted that the notice fee was a error, i asked to provide pictures and bill for replacing the carpet but they did not respond. 30 days later i received a call from a collection agency, i explained i had not received anything in writting and would like to dispute, they said they will be sending me information. i received nothing but they went ahead and reported this to my credit and just keeps calling.
Frequently Asked Questions
What is Complaint #6617714 about?
Complaint #6617714 was filed against Sentry Recovery And Collections, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Sentry Recovery And Collections, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sentry Recovery And Collections, INC.?
Yes, visit the Sentry Recovery And Collections, INC. company profile at readthecomplaint.com/company/sentry-recovery-and-collections-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.