Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6617571
Complaint Overview
Complaint ID: 6617571
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: California
ZIP Code: 90004
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX is incorrectly reporting a Prepaid Credit card on my account that is over 7 years old and does not remove from my profile. Original account was {$200.00} dollars Paid in full upfront since it is a Prepaid card. It is impossible for this to be more or charged more on this Secured credit card. XXXX XXXX XXXXXXXX has XXXX false information such Amount, and Dates. I requested original contract and XXXX XXXX XXXXXXXX has not provided this with information to me with a WET signature. Account reports PAID but they reporting it has negative Please remove
Frequently Asked Questions
What is Complaint #6617571 about?
Complaint #6617571 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.