Checking or savings account -- Managing an account -- Complaint #6617104

Complaint Overview

Complaint ID: 6617104

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Banking errors

State: Michigan

ZIP Code: 497XX

Date Received: 2023-02-25T12:00:00-05:00

Date Sent to Company: 2023-02-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Wells Fargo is forcing my account to overdraft in large amounts just before my husband gets paid. My account isn't covered by overdraft protection but somehow my account keeps ending up XXXX or more overdraft. When I go through my banking statements I found where XXXX+ dollars is missing from my account every couple of days also causing overdrafts. As of today 's date there is just about XXXX of my tax return missing from my account.

Frequently Asked Questions

What is Complaint #6617104 about?

Complaint #6617104 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-25T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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