Checking or savings account -- Managing an account -- Complaint #6613735
Complaint Overview
Complaint ID: 6613735
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 95035
Date Received: 2023-02-24T12:00:00-05:00
Date Sent to Company: 2023-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/23, I've tried using my Discover card via ATM and couldn't get cash. I've been trying to use XXXX XXXX as I always do, and have also had problems accessing my money. I have not been able to purchase grocery or get an XXXX when needed over the past week. I need help immediately and the only thing this bank is saying is that they are aware of the issue and that they are working on it.
Frequently Asked Questions
What is Complaint #6613735 about?
Complaint #6613735 was filed against Discover Bank regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-24T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.