Debt collection -- Took or threatened to take negative or legal action -- Complaint #6613725

Complaint Overview

Complaint ID: 6613725

Company: American Express Company

Product: Debt collection

Sub-Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Sued you without properly notifying you of lawsuit

State: Georgia

ZIP Code: 30064

Date Received: 2023-02-24T12:00:00-05:00

Date Sent to Company: 2023-02-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

American Express has filed a lawsuit against me without having a valid contract in place. I rescinded the consumer credit agreement a full month prior to the suit being filed. I had sent several payment to the company and they were ignored and/or returned. Then without notice of the intent to sue for the debt the company served me with a lawsuit.

Frequently Asked Questions

What is Complaint #6613725 about?

Complaint #6613725 was filed against American Express Company regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2023-02-24T12:00:00-05:00.

How did American Express Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against American Express Company?

Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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