Credit card or prepaid card -- Getting a credit card -- Complaint #6610363

Complaint Overview

Complaint ID: 6610363

Company: Capital One Financial Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Application denied

State: Minnesota

ZIP Code: 55343

Date Received: 2023-02-23T12:00:00-05:00

Date Sent to Company: 2023-02-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I am having an issue of applying for a Capital One credit card. When I apply for a Capital One credit card I get the following credit decision : Cant process or open any Capital One credit card accounts due to prior Capital One Bank credit card accounts. I paid in full the Capital One Bank XXXX account ending in XXXX to a debt collection company on XX/XX/XXXX and Capital One Bank account ending in XXXX was discharged under XXXX XXXX bankruptcy in the United States District Court District of Minnesota Bankruptcy Court on XX/XX/XXXX. I have settled all outstanding account balances of prior Capital One Bank accounts. I should now be able to apply for a Capital One Bank secured credit card to rebuild my credit. Full Name : XXXX XXXX XXXX, XXXX : XX/XX/XXXX, XXXX : XXXX

Frequently Asked Questions

What is Complaint #6610363 about?

Complaint #6610363 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-02-23T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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