Vehicle loan or lease -- Struggling to pay your loan -- Complaint #6609401

Complaint Overview

Complaint ID: 6609401

Company: Wells Fargo & Company

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Struggling to pay your loan

Sub-Issue: Lender trying to repossess or disable the vehicle

State: Illinois

ZIP Code: 60656

Date Received: 2023-02-23T12:00:00-05:00

Date Sent to Company: 2023-02-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

they repossessed my car when I never missed a payment & it cost me {$10000.00} to get it back due to rental damage caused to vehicle & & & I was 2 months behind do to cover & up to date on payments but they still repossessed the car

Frequently Asked Questions

What is Complaint #6609401 about?

Complaint #6609401 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2023-02-23T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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