Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #6599357
Complaint Overview
Complaint ID: 6599357
Company: Paypal Holdings, INC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: Michigan
ZIP Code: 484XX
Date Received: 2023-02-21T12:00:00-05:00
Date Sent to Company: 2023-03-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX there was a charge put on my venmo for {$52.00} at XXXX when I had a XXXX, balance there was no money on the card and venmo authorized the unlawful transfer and now is billing me for it I have put in a dispute against the Unauthorized purchase & venmo has denied my claim.. It is a prepaid card it has nothing else hooked to it no checking account no other credit cards.. On the receipt it shows that it was supposed to be done through my XXXX pay but I have gone to my XXXX pay receipts and nothing shows up of this purchase.. With this venmo being a prepaid card and having a XXXX balance nothing should have been charged.. I remember one time I went to pay my power bill and I was XXXX cents off and the charge was denied cause I was XXXX cents off but they're gon na authorize A {$52.00} charge when there was a XXXX balance something fishy but venmo is not willing to listen..
Frequently Asked Questions
What is Complaint #6599357 about?
Complaint #6599357 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2023-02-21T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.