Checking or savings account -- Opening an account -- Complaint #6595884
Complaint Overview
Complaint ID: 6595884
Company: Ally Financial INC.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: North Carolina
ZIP Code: 28601
Date Received: 2023-02-20T12:00:00-05:00
Date Sent to Company: 2023-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is regarding my high yield money market account ending in XXXX. I was suppose to receive a XXXX bonus for meeting the requirements. I verified with ally several times that I qualify and was confirmed that I do. They said after the XXXX if I dont get it to call back. I have called 4 times and I am getting the run around.
Frequently Asked Questions
What is Complaint #6595884 about?
Complaint #6595884 was filed against Ally Financial INC. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-02-20T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.