Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6595522

Complaint Overview

Complaint ID: 6595522

Company: Wells Fargo & Company

Product: Money transfer, virtual currency, or money service

Sub-Product: Debt settlement

Issue: Fraud or scam

State: California

ZIP Code: 93727

Date Received: 2023-02-20T12:00:00-05:00

Date Sent to Company: 2023-02-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I understand Wells Fargo has undergone a fine settlement for fraud between XXXX but not all its customers have been notified. I'm unsure what debts I'm owed out of the settlement since I was not given a notification of any sort from Wells Fargo and this is to ensure I'm not left out of the settlement claim. I've had checking, savings, and credit card accounts with Wells Fargo since XXXX

Frequently Asked Questions

What is Complaint #6595522 about?

Complaint #6595522 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-02-20T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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