Money transfer, virtual currency, or money service -- Other service problem -- Complaint #6595061
Complaint Overview
Complaint ID: 6595061
Company: Worldremit CORP.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other service problem
State: Iowa
ZIP Code: 500XX
Date Received: 2023-02-20T12:00:00-05:00
Date Sent to Company: 2023-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Not access to my account. When trying to access my account they informed that username/password was invalid. After reseting the information still not access, tried to reach out cx service but since I didn't have a case number wasn't able to connect with operator. I was referred to the website where there was no other solution than reset the password. I'm going in circles not able to accessing my account and no solution or answer has been provided by Worldremit Corp .
Frequently Asked Questions
What is Complaint #6595061 about?
Complaint #6595061 was filed against Worldremit CORP. regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2023-02-20T12:00:00-05:00.
How did Worldremit CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Worldremit CORP.?
Yes, visit the Worldremit CORP. company profile at readthecomplaint.com/company/worldremit-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.