Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6590736
Complaint Overview
Complaint ID: 6590736
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30080
Date Received: 2023-02-19T12:00:00-05:00
Date Sent to Company: 2023-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a complaint on Equifax on XX/XX/XXXX for not removing a fraudulent account. For another account which was removed properly at that time. However, Equifax added The XXXX at XXXX XXXX to my credit and this account is not mine. It is also listed on the police report they were provided. This is not my account and is included in the attached police report and needs to be removed ASAP! The accounts were reported on XX/XX/XXXX and date back to XXXX in the amounts of {$2000.00} and {$1000.00}. This is a result of fraud and needs to be removed immediately. Ive attached the corresponding police report to confirm this. Equifax also removed an account from XXXX XXXX that is mine. It is accurate and belongs to me. XXXX XXXX in the amount is {$27000.00}. This account should not have been removed. I did not dispute it or include it in my last complaint.
Frequently Asked Questions
What is Complaint #6590736 about?
Complaint #6590736 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-02-19T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.