Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6589606
Complaint Overview
Complaint ID: 6589606
Company: Onemain Finance Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 33319
Date Received: 2023-02-18T12:00:00-05:00
Date Sent to Company: 2023-02-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am under the impression that because I did not pay the whole {$9000.00} plus that the company wanted me to pay at the end of the full contract that my account was marked as not settled in full, however I did pay ALL the money that was initially given to me in full. The loan was paid off before the full term so of course I didn't pay what I would have paid if the loan was left open longer. How am I getting punished for interest that I didn't accumulate due to the contract closing sooner than later. Keep in mind this was all going on during the peak of Covid-19 with no income coming in which is why I applied for the loan in the first place. So basically the company is upset because they didn't make any money off of my loan. I paid EVERY dollar BORROWED BACK that was deposited into my account from One Main. You can't count interest for a loan that was not open for the full term which is what I discussed with their lawyer on the phone while mailing her my certified payment. I was promised otherwise and my credit report does not reflect what I was told. Please fix this because I am not accepting this from the company. I received a loan from the company in XXXX 2020 during the pandemic when my family lost everything. I was not working and the company was advised that and I paid them in full ; more than the initial loan that they gave me. Upon paying the loan the company told me that they would mark my account paid in full with no late fees but instead marked me down as settled. I literally paid them way more than they first gave me. I had disputed before and still no resolution from them. Please help.
Frequently Asked Questions
What is Complaint #6589606 about?
Complaint #6589606 was filed against Onemain Finance Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-02-18T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.