Checking or savings account -- Managing an account -- Complaint #6589313

Complaint Overview

Complaint ID: 6589313

Company: Capital One Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: New Jersey

ZIP Code: 07203

Date Received: 2023-02-18T12:00:00-05:00

Date Sent to Company: 2023-02-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

As I stated in the previous complaint, Capital One continues to withhold deposits made by employers due to holidays. It is unfair and due to that reason I am no longer going to be a Capital one member and I will also share the disadvantage and inconvenience that the bank has to all my family and friends so that they also do not continue to have struggles like myself.

Frequently Asked Questions

What is Complaint #6589313 about?

Complaint #6589313 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-18T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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