Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6589168

Complaint Overview

Complaint ID: 6589168

Company: Wells Fargo & Company

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: California

ZIP Code: 92886

Date Received: 2023-02-18T12:00:00-05:00

Date Sent to Company: 2023-02-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/2023, Wells Fargo has reported wrong zero balance on my credit card to all credit reporting agencies. BUT IT IS NOT ZERO ( See Attached Document ). Thus, Wells Fargos reporting zero balance - caused my XXXX score to DROP BY XXXX POINTS ( See Attached Document ). I plan to sue all credit bureaus for FCRA violations on or about XX/XX/2023 - seeking damages and attorney 's fees for this XXXX points XXXX score drop and also for any " eventual subsequent '' XXXX score drop. Wells Fargo to immediately re-report the correct XX/XX/2023 Credit Card Balance Credit bureaus to fix this error and restore my original XXXX score of XXXX - if not FCRA lawsuit shall follow on XX/XX/2023

Frequently Asked Questions

What is Complaint #6589168 about?

Complaint #6589168 was filed against Wells Fargo & Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-02-18T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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