Credit reporting, credit repair services, or other personal consumer reports -- Confusing or misleading advertising or marketing -- Complaint #6588671
Complaint Overview
Complaint ID: 6588671
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Confusing or misleading advertising or marketing
State: Nebraska
ZIP Code: 681XX
Date Received: 2023-02-18T12:00:00-05:00
Date Sent to Company: 2023-02-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Transunion, Thank you for your response regarding my dispute. However, I am disappointed that your response did not address the issue that I raised in my original complaint. My concern was regarding the misleading information on your website and the unauthorized payment attempt on my credit card, not the credit monitoring product that I enrolled in. I would appreciate it if you could provide a more thorough response to the concerns that I raised in my original complaint. Specifically, I would like a response to the following : What measures has TransUnion taken to ensure that similar incidents do not occur in the future? What is the status of my dispute regarding the inaccurate information on my credit report? What steps is TransUnion taking to ensure that the information on your website is accurate and not misleading? Why is the site not showing my credit information and what is being done to fix this matter? I understand that these are important issues that require time and attention to resolve, but I respectfully request that you provide a timely response to these concerns. As a consumer, I have the right to accurate and complete information about my credit report, and I expect TransUnion to take this matter seriously. Thank you for your attention to this matter, and I look forward to hearing back from you soon XXXX XXXX
Frequently Asked Questions
What is Complaint #6588671 about?
Complaint #6588671 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2023-02-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.