Debt collection -- Attempts to collect debt not owed -- Complaint #6582925
Complaint Overview
Complaint ID: 6582925
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Tennessee
ZIP Code: 38401
Date Received: 2023-02-16T12:00:00-05:00
Date Sent to Company: 2023-02-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a customer at XXXX with account number XXXX, on which I added my ex-husband. He obtained a line in his name and provided his ID and SSN, but for some reason, he has taken the phone and denied paying his bill, so XXXX has reported me into collections to pay my ex-husband 's bill, which has now amounted to {$1300.00}. I am devasted and need your assistance, please. XXXX acknowledges they made a mistake because the accounts were separated after the divorce. please help
Frequently Asked Questions
What is Complaint #6582925 about?
Complaint #6582925 was filed against Convergent Resources, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-02-16T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.