Checking or savings account -- Managing an account -- Complaint #6577291
Complaint Overview
Complaint ID: 6577291
Company: Paypal Holdings, INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: New York
ZIP Code: 113XX
Date Received: 2023-02-15T12:00:00-05:00
Date Sent to Company: 2023-02-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This complaint is about a refund reversal from PayPal about transactions Transaction ID : XXXX and XXXX Both transactions were disputed no evidence was provided to XXXX XXXX XXXX charges are valid and now they have arbitarily taken the money without legal cause out of our account. They are listed in the refund reversal as BONUS TRANSACTIONS? They are also no longer in the resolution dispute center when we looked.
Frequently Asked Questions
What is Complaint #6577291 about?
Complaint #6577291 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-15T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.