Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6573245

Complaint Overview

Complaint ID: 6573245

Company: Wesbanco Bank, INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Money order

Issue: Fraud or scam

State: Ohio

ZIP Code: 437XX

Date Received: 2023-02-14T12:00:00-05:00

Date Sent to Company: 2023-02-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

So, I used to have {$14000.00} in my account and when I had gone to check how much was in there... There was only {$4000.00}. Now I'm aware of who is taking my money because they are the only other person who has access to my account but- they are only the payee on the account. So when I took the remaining cash out to make sure that it stayed safe... Right after I have been getting harassed by Wesbanco to send my money back into the account and if I don't they'll have to call the police. Which I had put {$2500.00} back in on maybe XX/XX/23 and right after I had gotten violently ill so I had just handed the cash to my mother ( the one stealing the cash ) and went back home. I had told this to Wesbanco yet I am still being threatened with police and being harassed if I do not " pay up ''

Frequently Asked Questions

What is Complaint #6573245 about?

Complaint #6573245 was filed against Wesbanco Bank, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-02-14T12:00:00-05:00.

How did Wesbanco Bank, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Wesbanco Bank, INC.?

Yes, visit the Wesbanco Bank, INC. company profile at readthecomplaint.com/company/wesbanco-bank-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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