Mortgage -- Struggling to pay mortgage -- Complaint #6561362
Complaint Overview
Complaint ID: 6561362
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: New York
ZIP Code: 11553
Date Received: 2023-02-11T12:00:00-05:00
Date Sent to Company: 2023-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
was not able to modify loan, belive it was discrimination, sold mortgage to XXXX XXXX XXXX for no reason house has needed repairs rhat could of been taking care of sent death certificate for my husband still on the loan I am elderly XXXX yrs old, my son realized that I was being taken advantage of
Frequently Asked Questions
What is Complaint #6561362 about?
Complaint #6561362 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-02-11T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.