Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6561355
Complaint Overview
Complaint ID: 6561355
Company: Transferwise Ltd
Product: Money transfer, virtual currency, or money service
Sub-Product: Refund anticipation check
Issue: Fraud or scam
ZIP Code: XXXXX
Date Received: 2023-02-11T12:00:00-05:00
Date Sent to Company: 2023-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi, my name is XXXX XXXX with email XXXX and membership number XXXX. I have a complain on wise transfer Company. I have XXXX $ in my wise account. They Close my account without any reason. I request them to refund with take my my bank details and email me that they will send it in 5 to 10 days but it been month ago I didn't received a single Dollar from them. Then I email them again and again and after a week they said we nend your detail again and I give them after this they said your refund will be sended to your bank in 2 to 3 day I wait for week but not get my money back. I'm a student and that's money is very means to me for education expenses. I request to u thats plz take a quick action on them, so thats they will send my payment back. I'm very thankful to u if u do this for me. XXXX
Frequently Asked Questions
What is Complaint #6561355 about?
Complaint #6561355 was filed against Transferwise Ltd regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-02-11T12:00:00-05:00.
How did Transferwise Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Transferwise Ltd?
Yes, visit the Transferwise Ltd company profile at readthecomplaint.com/company/transferwise-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.