Checking or savings account -- Managing an account -- Complaint #6543725

Complaint Overview

Complaint ID: 6543725

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Funds not handled or disbursed as instructed

State: California

ZIP Code: 92301

Date Received: 2023-02-07T12:00:00-05:00

Date Sent to Company: 2023-02-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I had trouble in receiving XXXX XXXX check which they payed me then took the money back as a charge off they said I was responsible for this check that other bank said it was no good but was good check latter after the investigation they determined I do get the money back after 3 months of this off my account... it took them 1 month to notify me of this supposed bad check This happened in XXXX XXXX well Fargo checking account.

Frequently Asked Questions

What is Complaint #6543725 about?

Complaint #6543725 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-07T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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