Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6543721
Complaint Overview
Complaint ID: 6543721
Company: Credit Karma, LLC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Illinois
ZIP Code: 60452
Date Received: 2023-02-07T12:00:00-05:00
Date Sent to Company: 2023-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a XXXX XXXX XXXX XXXX and now only have a credit karma spend account. Im closing it asap if I can get my money. I transferred money, which they take XXXX XXXX to transfer. That. Is not my complaint as much as I had about XXXX XXXX or less in credit karmas account. I was trying to make a transaction on a completely unrelated account being XXXX XXXX and I kept getting an insufficient fund from credit karma. I had plenty of money available on the credit card. as soon as I put my XXXX XXXX information I would get a non sufficient funds transaction. From credit karma. During the transaction that I could not make these were several transaction, in which are not related in any way to credit karma and credit karma would send me a message telling Im denied using my XXXX XXXX XXXX How are linked up to all my unrelated third party accounts? They should not be but somehow stole my information off my unrelated accounts as they are arrogant in the way they believe they can do whatever they want when ever they want. This has crossed a very big line in privacy breach. I believe there is a scam and committed fraud which has caused problems with my XXXX XXXX XXXX Theyve done nothing and I cant wait because Im afraid they will start accessing all my accounts. I cant even use my credit cards or trust that they wont empty out my finances so I have to keep my cards locked for fear that theyre stealing unrelated information and sending me messages to tell me they can. I want this stopped. I have XXXX XXXX and a some change in credit karma which Im payin* a couple then transfer ing the rest right back to my other account. I can not wait weeks to close this account. I need them to stop stealing my account information and I want justice. They should not be allowed to steal information that causes their customers to lose sleep, money, and time. I probably wont even be able to get the money out with out problems. They decide when I can use my account. Now they have taken over to the point they are not letting me use other accounts that have nothing at all what so ever to do with. They should not have XXXX XXXX XXXX info at all why do they have it? This is a very dishonest company whose the worst company Ive ever dealt with on ethics and honesty. Their are people who commit fraud. This company has committed fraud against me and I dont even know what to do or if Im allowed to use my credit cards with out their permission. They are linked up to XXXX XXXX XXXX and Ive never ever linked them.
Frequently Asked Questions
What is Complaint #6543721 about?
Complaint #6543721 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-02-07T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.