Debt collection -- Attempts to collect debt not owed -- Complaint #6538274
Complaint Overview
Complaint ID: 6538274
Company: Fiserv Finxact Core
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: North Carolina
ZIP Code: 27104
Date Received: 2023-02-06T12:00:00-05:00
Date Sent to Company: 2023-02-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a debt collection notice from XXXX XXXX XXXX saying my debt was to XXXX XXXX XXXX, for XXXX but I now owe {$49.00} dollars. I submitted a dispute and called the recovery service and filed a complaint. They are " stopping collection '' while they look into it. They said this company is a gambling service. I have zero knowledge of this company and I don't gamble. They gave me a number to call, so I called the company. Of course, no one answers the phone, nor does anyone identify themselves on the message. I think that TRS and XXXX are both engaging in predatory behavior. The number for TRS is XXXX and for XXXX is XXXX. Thanks.
Frequently Asked Questions
What is Complaint #6538274 about?
Complaint #6538274 was filed against Fiserv Finxact Core regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-02-06T12:00:00-05:00.
How did Fiserv Finxact Core respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Fiserv Finxact Core?
Yes, visit the Fiserv Finxact Core company profile at readthecomplaint.com/company/fiserv-finxact-core to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.